What can be done now that the malware is in his Mac? I don't know really. I have been trying to find solutions for her but I am not able to do anything smart. I am only able to give her this malware for mac video. That's the only thing I can do for her and that's why I would like to help her. I don't know what else I am going to do. She said that this software looks legit to her and I agree. I hope that she will be able to buy it and take care of the problem. I wish her good luck.